Temporary Delays in Domain Registration Services

Dear Valued Clients,

I hope this message finds you well. At Tara Host, we are committed to providing you with the highest quality of service and ensuring that your experience with us is nothing short of exceptional. It is in this spirit of transparency and commitment to excellence that we wish to inform you of a temporary delay in our domain registration services.

Due to unforeseen circumstances beyond our control, specifically with upstream provider issues (Kenic), the process of registering new domains may experience some delays. We understand the importance of timely domain registration to your business and online presence, and we are actively working with our partners and internal teams to resolve these issues as quickly and efficiently as possible.

Here's what you can expect during this period:

1. Extended Processing Times: The registration of new domains may take longer than our standard timeframe. We are doing everything in our power to minimize these delays.

2. Communication Updates: We will keep you informed of our progress and any significant developments. Our support team will be on hand to provide updates and answer any questions you may have.

3. Dedicated Support: We understand that these delays may impact your plans. Our customer support team is here to assist you with any concerns or to explore alternative solutions that may meet your needs during this period.

4. Continued Service Excellence: Despite these temporary delays, please be assured that all other services at Tara Host remain unaffected and will continue to operate at the high standard you have come to expect from us.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience during this time. Our team is fully committed to resolving this issue promptly and will ensure that the impact on your services is minimized.

Should you have any immediate concerns or require further clarification, please do not hesitate to contact our customer support team at help@tarahost.co.ke.

Thank you for your continued trust in Tara Host. We are grateful for your understanding and remain dedicated to supporting your online success.

Warm regards,
CEO.