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Dear Valued Clients,
We hope this message finds you well.
We are writing to inform you about several instances of downtime that occurred over the past week. We understand that these disruptions have been detrimental to your business operations, and we sincerely apologize for any inconvenience caused.
The root cause of these issues has been identified as server breakdowns. We have decided to migrate to a new server to prevent future occurrences and ensure a more stable and reliable service. This migration is a crucial step towards enhancing the performance and reliability of our services.
The server migration will commence at 8:00 PM on June 5th, 2024, and will be completed by 6:00 AM on June 6th, 2024. During this period, our services will be temporarily unavailable. We have chosen this timeframe to minimize disruption and ensure a smooth transition.
We greatly appreciate your understanding and patience during this process. Our team is committed to improving our infrastructure to provide you with the best possible service.
If you have any questions or require further information, please do not hesitate to contact our support team.
Thank you for your continued support.
Best regards.
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